Q. How
much do you charge for shipping?
A. Shipping
charges are calculated according to the weight of your order.
All orders are serviced from our
main office in
Singapore, we
ship it to you via DHL courier or International Airmail.
For
our shipping rates, please refer to our shipping tables.
Q.
Do you ship in
all parts of the world?
A. Yes,
regardless of which country you are in, as long as
there is a postal
service in your area,
we will take your orders.
Q.
Is there a
minimum amount for orders?
A. Yes,
you have to order at least US$19.00 before we can process your
order.
Q.
When can I
expect my orders to arrive?
A. For
overseas orders, it will take 2 - 4 weeks
to arrive. For
Singapore orders it will take only 1 week.
Q.
How do I know
that asianhomegourmet.com.sg site is a
"Secure Site"?
A. You
can determine by looking at the address bar on
your web browser.
Normally, Internet addresses start
with
"http://" such as our address appears
now.
When you start ordering and placing the items in
your shopping
basket, you will notice that
the
"http://" becomes "https://".
This is because your orders will be transact within
our "SSL"
- Secure Socket Layer
server.
Q.
What happens if
the goods get damaged on shipping or get lost?
A. We
guarantee a full replacement for all the goods
that get damaged or
get lost at no extra cost to our
customers.
Q.
Where can I
find your products in my country?
A. Please
send your email
enquiry to us.
Q.
Price is in
what currency?
A. Products
prices and shipping costs are all in U.S. dollars.
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